INTRODUCTION
Shotover Canyon Swing complies with the New Zealand Privacy
Act 2020 (the Act) when dealing with
personal information. Personal
information is information about an identifiable individual (a natural person).
This policy sets out how we will collect, use, disclose and
protect your personal information.
By using our website or our products and services, you agree
to be bound by this policy. If you do not provide your personal information, we
may not be able to provide certain products and services to you.
This policy does not limit or exclude any of your rights
under the Act. If you wish to seek
further information on the Act, see www.privacy.org.nz.
WHO ARE
“WE”?
In this policy, we, Shotover Canon Swing, us and our refer to Shotover Canon Swing Limited (company number 3192075)
and our related companies.
For more information about us, please see the
“CONTACTING US” section below.
CHANGES TO THIS POLICY
We may change this policy by uploading a revised policy onto
the website. Where the changes are
material, we will use reasonable endeavours to notify you – usually by prominently
posting a notice of those changes on our website or by sending you an email.
The change will apply from the date that we upload the revised policy.
This policy was last updated on 1 March 2023.
WHO DO WE COLLECT YOUR PERSONAL INFORMATION FROM
Where reasonably practicable, we will collect personal
information from you directly (including, for example, when you provide personal
information to us via the website or our related social accounts, when you call
us or send us an email or when you otherwise engage with us in the course of
using our services and products).
Unless you have expressly requested otherwise, we may also collect
personal information indirectly from you by taking photographs or recording
video footage of your participation in our services for promotional and
marketing purposes and otherwise to support the provision of our services and
products to you.
We may also collect personal information about you from third parties where you have authorised this,
the information is publicly available or to the extent otherwise permitted by
the Act.
Where you provide us with any personal information about a
third party, you must have that third party’s consent to do so. By providing us
with any third party personal information, you represent and warrant that you
have that third party’s permission to provide that information to us.
HOW WE USE YOUR PERSONAL INFORMATION
The purposes for which we use your personal information
will vary based on the nature of your engagement with us, however, we will
primarily use your personal information in order to provide you with the services
or products that you have requested. We may also use your personal information:
·
to verify your identity
·
where you have opted-in to receive marketing and
promotional information from us, to market our services and products to you
including contacting you electronically (e.g. by text or email for this
purpose)
·
to improve the services and products that we
provide to you
·
to bill you and to collect money that you owe
us, including authorising and processing credit card transactions
·
to respond to communications from you, including
a complaint
·
to conduct research and statistical analysis (on
an anonymised basis)
·
to ensure appropriate health and safety precautions
are followed before providing our services to you
·
to protect and/or enforce our legal rights and
interests, including defending any claim
·
for any other purpose authorised by you or otherwise
permitted under the Act.
DISCLOSING YOUR
PERSONAL INFORMATION
We are committed to protecting your privacy. However, there
may be circumstances in which we disclose your personal information to third
parties. We may disclose your personal information to:
·
any business that supports our services and
products, including any person that hosts or maintains any underlying IT system
or data centre that we use to provide the website or other services and
products
·
other third parties for research and statistical
purposes to (where your information is aggregated or otherwise anonymised)
·
a person who can require us to supply your
personal information (e.g. a regulatory authority)
·
any other person authorised by the Act or
another law (e.g. a law enforcement agency)
·
any other person authorised by you.
A business that supports our services and products may be
located outside New Zealand. This may
mean your personal information is held and processed outside New Zealand. There
is a possibility of overseas data storage. Where we disclose your personal
information to a third party located outside of New Zealand, we will only make
that disclosure in accordance with the requirements for overseas transfers of
personal information as set out in the Act.
Unless you have expressly requested otherwise, we may share
photographs and video footage (including sound recordings) taken during your
participation in any of our services on our website or other social media
accounts. We may also provide the relevant footage to third parties, including
media outlets or other social platforms where we have your express consent to
do so (including where you have signed our standard waiver). You acknowledge
that where photographs or video footage of your participation in our services
is made available to any overseas third party with your consent, that third
party may not be required to protect that footage in a way that, overall,
provides comparable safeguards to those under the Act.
PROTECTING YOUR PERSONAL INFORMATION
We will take reasonable steps to keep your personal
information safe from loss, unauthorised activity, or other misuse, however,
you acknowledge that we cannot guarantee the security of the transmission or
storage of your personal information.
We will not keep your personal information for longer than
is reasonably necessary to fulfil the purposes of outlined in this policy.
ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION
Subject to certain grounds for refusal set out in the Act,
you have the right to access your personal information that we hold and to
request a correction to your personal information. Before you exercise this right, we may need
evidence to confirm that you are the individual to whom the personal information
relates.
In respect of a request for correction, if we think the
correction is reasonable and we are reasonably able to change the personal
information, we will make the correction.
If we do not make the correction, we will take reasonable steps to note
on the personal information that you requested the correction.
If you want to exercise either of the above rights, email us
at privacy@canyonswing.co.nz. Your email
should provide evidence of who you are and set out the details of your request
(e.g. the personal information, or the correction, that you are requesting).
We may charge you our reasonable costs of providing to you
copies of your personal information or correcting that information.
If you are not satisfied with the handling of your request,
you may contact the Office of the Privacy Commissioner for review of our
handling of your request.
INTERNET USE
While we take reasonable steps to maintain secure internet
connections, if you provide us with personal information over the internet, the
provision of that information is at your own risk.
If you follow a link on our website to another site, the
owner of that site will have its own privacy policy relating to your personal
information. We suggest you review that
site’s privacy policy before you provide personal information.
COOKIES
Cookies are text files placed on your computer to collect
standard Internet log information and visitor behaviour information. When you
visit our websites, we may collect information from you automatically through
cookies or similar technology.
For further information, visit allaboutcookies.org.
HOW DO WE USE COOKIES?
Our Company uses cookies in a range of ways to improve your
experience on our website, including understanding how you use our website.
WHAT TYPES OF COOKIES DO WE USE?
There are a number of different types of cookies, however,
our website uses:
·
Functionality – We use these cookies so that we
recognise you on our website and remember your previously selected preferences.
These could include what language you prefer and location you are in. A mix of
first-party and third-party cookies are used.
·
Advertising – We use these cookies to collect
information about your visit to our website, the content you viewed, the links
you followed and information about your browser, device, and your IP address. We
sometimes shares some limited aspects of this data with third parties for
advertising purposes. We may also share online data collected through cookies
with our advertising partners. This means that when you visit another website,
you may be shown advertising based on your browsing patterns on our website.
HOW TO MANAGE COOKIES
You can set your browser not to accept cookies, and the
above website tells you how to remove cookies from your browser. However, in a
few cases, some of our website features may not function as a result.
CONTACTING US
If you have any questions about this privacy policy, our
privacy practices, or if you would like to request access to, or correction of,
your personal information, you can contact us at privacy@canyonswing.co.nz.
