COVID-19 Protection Framework
ORANGE LEVEL FOR QUEENSTOWN
As of 11.59pm Thursday 11th December, Queenstown (and all of the South Island) will be placed in Alert Level Orange.
Close Contact Service
Under the Covid-19 Protection Framework, we are classified as both an “entertainment, recreation, and exercise” business, and a “close contact service”. This is because we provide outdoor activities, and our services cannot be provided without physical contact, or close proximity, between people (defined as 1 metre between a customer and worker).
MY VACCINE PASS
‘My Vaccine Pass’ is required for all customers (swingers and spectators) for us to operate at all levels provided the required health requirements for the current level are met.
ORANGE LEVEL
At Orange level, we can operate with public health requirements in place.
- Face coverings are encouraged
- All customers to scan in using the NZ Covid Tracing app
- We must sight/verify all customers’ My Vaccine Passes
- Our normal check-in procedures still apply
RED LEVEL
At Red level, we can operate with public health requirements in place.
- Face coverings are encouraged for customers and required for workers
- All customers to scan in using the NZ Covid Tracing app
- We must sight/verify all customers’ My Vaccine Passes
- Our normal check-in procedures still apply
CANCELLATIONS
Our standard cancellation policy is 24 hours with a full refund.
If you do not have a valid My Vaccine Pass, a full refund will be given, or your booking can be transferred to an open-dated booking/voucher ready for when your My Vaccine pass is valid.
If you have any concerns or questions, please contact us direct on bookings@canyonswing.co.nz or 03 442 6990
